First Time Visiting?
Patient Guide
Everything you need to know before, during, and after your visit to Sandipan Memorial Health Care — from registration to report collection.
Your Visit, Step by Step
How a Visit Works
01
Register at Reception
Visit our ground-floor reception counter. Carry a valid photo ID (Aadhaar card, voter ID, or passport). Our staff will register you and issue a patient ID for your visit.
02
Bring Your Doctor's Prescription
For diagnostic tests, bring the prescription or test requisition from your treating doctor. This helps our team understand exactly which tests are needed and ensures reports are clinically relevant.
03
Follow Pre-Test Instructions
Some tests (such as fasting blood glucose, lipid profile, or certain hormone tests) require you to fast for 8–12 hours beforehand. You will be informed about specific preparation requirements at the time of booking.
04
Sample Collection
Blood and biological samples are collected by trained phlebotomists in a dedicated, sterile collection room. For imaging (X-Ray, USG, Echo), you will be guided to the relevant room by our staff.
05
Pay at the Counter
Service charges are payable at the billing counter after sample collection or before imaging. We accept cash. An itemised receipt will be provided for every payment.
06
Collect Your Reports
Report turnaround times vary by test. Simple blood tests are typically ready the same day or next morning. You may also receive your report digitally via WhatsApp. Ask at reception for your estimated report time.
Be Prepared
Preparation Checklist
What to Bring
- Valid photo ID (Aadhaar preferred)
- Doctor's prescription or test requisition
- Previous reports or records if relevant
- List of current medications and dosages
Before Blood Tests
- Fast for 8–12 hours if instructed (water is permitted)
- Avoid strenuous exercise the night before
- Do not take medication before a fasting test unless your doctor advises otherwise
- Inform the phlebotomist of any blood-thinning medicines
For Imaging (X-Ray / USG / Echo)
- Wear comfortable, loose clothing
- Remove jewellery and metal items before X-Ray
- For abdominal USG, a full bladder may be required — ask at booking
- For Echo Cardio, avoid heavy meals immediately before the scan
Home Sample Collection
- Available on request — call to schedule
- Please be ready at the agreed time
- Ensure a clean, well-lit space is available for the technician
- Fasting and other pre-test instructions still apply
Check OPD & Chamber Timings
View visiting doctor schedules, available dates, and book your appointment online.
Know Your Rights as a Patient
Read our full Patient Rights & Responsibilities charter.